Mitsubishi Outlander PHEV Forum
http://www.myoutlanderphev.com/forum/

Android 9 and the remote app
http://www.myoutlanderphev.com/forum/viewtopic.php?f=10&t=4156
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Author:  markhals [ Thu Jan 10, 2019 11:16 am ]
Post subject:  Android 9 and the remote app

Evening all

Has anyone else encountered issues with connecting their android device to the car using the app after upgrading to Android 9. My phone (Huawei) updated the OS on Wednesday and my app suddenly stopped being able to connect. The first time I went to use it I got a message stating "This app was built for an older version of Android and may not work properly. Try checking for updates, or contact the developer.".

I've de-registered all devices, reinstalled the app but no joy. When attempting to register on the app, the SSID list is empty. Luckily I have an old phone using an old version of android which connecting with no problem. Very strange.

Author:  greendwarf [ Thu Jan 10, 2019 5:06 pm ]
Post subject:  Re: Android 9 and the remote app

markhals wrote:
Evening all

Has anyone else encountered issues with connecting their android device to the car using the app after upgrading to Android 9. My phone (Huawei) updated the OS on Wednesday and my app suddenly stopped being able to connect. The first time I went to use it I got a message stating "This app was built for an older version of Android and may not work properly. Try checking for updates, or contact the developer.".

I've de-registered all devices, reinstalled the app but no joy. When attempting to register on the app, the SSID list is empty. Luckily I have an old phone using an old version of android which connecting with no problem. Very strange.


Probably hacked by the Chinese government :lol:

Author:  andywil [ Thu Jan 10, 2019 5:36 pm ]
Post subject:  Re: Android 9 and the remote app

I have exactly the same problem.
I have emailed the developer but don't expect any response.
The PHEV I app shows the SSIDs but don't know if it will connect as it is for 14 digit password.

Author:  Kesto [ Thu Jan 10, 2019 9:03 pm ]
Post subject:  Re: Android 9 and the remote app

Have you got an old phone? android? that will connect

Author:  markhals [ Fri Jan 11, 2019 1:22 am ]
Post subject:  Re: Android 9 and the remote app

Kesto wrote:
Have you got an old phone? android? that will connect


Yes that's my current work around but it's not ideal. Emailed mitsubishi but not expecting anything back. Will try the 1 app to see if it works when I get some spare time today. Mitsubishi don't make it easy do they!

Author:  Kesto [ Thu Jan 17, 2019 2:12 am ]
Post subject:  Re: Android 9 and the remote app

Hi Marshals, I have tried everything , dealer , Samsung , this website - nothing worked. I also spoke the Samsung service centre , there is an update called Creo I think which is the problem. You will have to use the old phone unless you change car to 2018-19 model and use PHEV II app.

Author:  markhals [ Thu Jan 17, 2019 9:48 am ]
Post subject:  Re: Android 9 and the remote app

Kesto wrote:
Hi Marshals, I have tried everything , dealer , Samsung , this website - nothing worked. I also spoke the Samsung service centre , there is an update called Creo I think which is the problem. You will have to use the old phone unless you change car to 2018-19 model and use PHEV II app.


Hi Kesto, I actually received a response from the app developer (Japanese Mitsubishi) which is as follows:

Your device is Android 8.0 or later you cannot use "OUTLANDER PHEV I" app. If so, we recommend you to receive a Service Campaign, “Improvement regarding third party's access to the Mitsubishi Remote Control on the Outlander PHEV" from your nearby Mitsubishi dealership and carry out registration again by using "OUTLANDER PHEV I" application which supports Android 8.0.or later

I think they mean the dealer needs to perform a software upgrade and give me a 14 character password to replace my 10 character password, and then I'll be able to use the I app. My car is due in to have the safety recalls in March so will contact the service centre soon to see what they say and whether they have heard of this. So frustrating that they can't release an update for the original app!

Author:  markhals [ Fri Jan 18, 2019 4:23 am ]
Post subject:  Re: Android 9 and the remote app

Update - contacted Milton Keynes Mitsubishi. The guy on the phone knew about the wifi password and said an update can be added onto my safety recalls. The car is due in on 6th March so fingers crossed they can sort me out with a new password!

Author:  karl [ Fri Jan 18, 2019 3:54 pm ]
Post subject:  Re: Android 9 and the remote app

It's something with how Android treats wifi networks without internet access.

Put the phone in Flightmode and then enable WiFi (still in flight mode).
Then try to connect.

Works for me.

Still the worst app I've ever used...

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