Mitsubishi Outlander PHEV Forum

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 Post subject: Re: Australians down under
PostPosted: Sat Apr 28, 2018 3:34 pm 
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Joined: Wed Sep 09, 2015 5:05 pm
Posts: 347
Location: Australia
Sorry rabbit, I'm at the opposite end of the scale, just had the 30k service with only 19k on the clock.

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 Post subject: Re: Australians down under
PostPosted: Sun Apr 29, 2018 6:17 pm 
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Joined: Fri Jul 07, 2017 11:59 pm
Posts: 10
Quote:
How have you gone for servicing after the fixed price period?


Those of us who bought ex-fleet don't get the capped price servicing :( , so as a guide, I was charged (no chance to negotiate as neither dealer nor I knew about the issue until after the car was dropped off and work started) a bit over $800 for the 24 month service. I plan to attempt to negotiate a lower price before the 36 month one, due later this month.


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 Post subject: Re: Australians down under
PostPosted: Sun Apr 29, 2018 8:23 pm 
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Joined: Wed Oct 29, 2014 8:23 pm
Posts: 277
Location: Dee Why
Darkflow wrote:
Quote:
How have you gone for servicing after the fixed price period?


Those of us who bought ex-fleet don't get the capped price servicing :( , so as a guide, I was charged (no chance to negotiate as neither dealer nor I knew about the issue until after the car was dropped off and work started) a bit over $800 for the 24 month service. I plan to attempt to negotiate a lower price before the 36 month one, due later this month.


The dealers are seriously trying to rip you off.....
I also have an ex fleet one and was initially quoted over $900 for the 24mth one, got it down to $380.00 with another Mitsu dealer, although had to travel 150k round trip. You need to point out what is in the service schedule for that particular job and then ask them to explain what the "big ticket" items are...
There actually aren't any!!
the main item is oil and filter change (no fancy oil required)
brake fluid replacement and checking of coolants..... That's about it!!! They don't even need to take off the wheels to check the brake pads.
I don't begrudge the dealers trying to make a buck, but I do believe in a fair price for simple routine job.....and sadly that's rarely the case with car dealers (not just Mitsu ones).


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 Post subject: Re: Australians down under
PostPosted: Mon Apr 30, 2018 12:05 am 
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Joined: Mon Dec 16, 2013 1:18 pm
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Location: Netherlands
You really should complain to Mitsubishi Australia. Importers don't like tricks such as this.

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 Post subject: Re: Australians down under
PostPosted: Mon Apr 30, 2018 12:46 am 
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Joined: Wed Oct 29, 2014 8:23 pm
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Location: Dee Why
jaapv wrote:
You really should complain to Mitsubishi Australia. Importers don't like tricks such as this.


It's probably not as simple as that. Firstly, dealer are independent businesses, secondly, Mitsubishi is probably not the most sought after brand dealers are scrambling to get a franchise for, thirdly, some dealers did invest in supporting the PHEV and really it has been a bit of a flop here... I think less than 2000 are on the road here after 4 years.


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 Post subject: Re: Australians down under
PostPosted: Mon Apr 30, 2018 5:16 pm 
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Joined: Mon Dec 16, 2013 1:18 pm
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Location: Netherlands
Pulling a dealership is still a powerful weapon. I have seen dealers go under by such a conflict, even from small brands.
A dealer would not only lose the PHEV, but the whole range, quite apart from the reputation damage.

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 Post subject: Re: Australians down under
PostPosted: Sun May 06, 2018 3:01 am 
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Joined: Fri Sep 18, 2015 3:44 pm
Posts: 14
Also, has anyone had one serviced outside of Mitsubishi? Thru another machanic or a group like ultra tune?


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 Post subject: Re: Australians down under
PostPosted: Fri May 11, 2018 6:03 pm 
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Joined: Wed Sep 09, 2015 5:05 pm
Posts: 347
Location: Australia
I mentioned it at the Ultra Tune where I had my previous car serviced, and they were pretty wary...

(i.e. said "No.")

"We don't want to get electrocuted"

:lol:

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 Post subject: Re: Australians down under
PostPosted: Fri May 11, 2018 9:26 pm 
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Joined: Wed Oct 29, 2014 8:23 pm
Posts: 277
Location: Dee Why
AndyInOz wrote:
I mentioned it at the Ultra Tune where I had my previous car serviced, and they were pretty wary...

(i.e. said "No.")

"We don't want to get electrocuted"

:lol:


Chickens.......


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 Post subject: Re: Australians down under
PostPosted: Mon May 14, 2018 1:31 pm 
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Joined: Fri Jul 07, 2017 11:59 pm
Posts: 10
So, my 36 month service non capped price negotiations so far include quotes of $950 and $520 - These are both from Mitsubishi dealerships.

I have a very good independent workshop across the road and might ask them if they're interested. It obviously pays to shop around though.


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