Mitsubishi Outlander PHEV Forum
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Australians down under
http://www.myoutlanderphev.com/forum/viewtopic.php?f=12&t=459
Page 29 of 32

Author:  AndyInOz [ Sat Apr 28, 2018 3:34 pm ]
Post subject:  Re: Australians down under

Sorry rabbit, I'm at the opposite end of the scale, just had the 30k service with only 19k on the clock.

Author:  Darkflow [ Sun Apr 29, 2018 6:17 pm ]
Post subject:  Re: Australians down under

Quote:
How have you gone for servicing after the fixed price period?


Those of us who bought ex-fleet don't get the capped price servicing :( , so as a guide, I was charged (no chance to negotiate as neither dealer nor I knew about the issue until after the car was dropped off and work started) a bit over $800 for the 24 month service. I plan to attempt to negotiate a lower price before the 36 month one, due later this month.

Author:  HHL [ Sun Apr 29, 2018 8:23 pm ]
Post subject:  Re: Australians down under

Darkflow wrote:
Quote:
How have you gone for servicing after the fixed price period?


Those of us who bought ex-fleet don't get the capped price servicing :( , so as a guide, I was charged (no chance to negotiate as neither dealer nor I knew about the issue until after the car was dropped off and work started) a bit over $800 for the 24 month service. I plan to attempt to negotiate a lower price before the 36 month one, due later this month.


The dealers are seriously trying to rip you off.....
I also have an ex fleet one and was initially quoted over $900 for the 24mth one, got it down to $380.00 with another Mitsu dealer, although had to travel 150k round trip. You need to point out what is in the service schedule for that particular job and then ask them to explain what the "big ticket" items are...
There actually aren't any!!
the main item is oil and filter change (no fancy oil required)
brake fluid replacement and checking of coolants..... That's about it!!! They don't even need to take off the wheels to check the brake pads.
I don't begrudge the dealers trying to make a buck, but I do believe in a fair price for simple routine job.....and sadly that's rarely the case with car dealers (not just Mitsu ones).

Author:  jaapv [ Mon Apr 30, 2018 12:05 am ]
Post subject:  Re: Australians down under

You really should complain to Mitsubishi Australia. Importers don't like tricks such as this.

Author:  HHL [ Mon Apr 30, 2018 12:46 am ]
Post subject:  Re: Australians down under

jaapv wrote:
You really should complain to Mitsubishi Australia. Importers don't like tricks such as this.


It's probably not as simple as that. Firstly, dealer are independent businesses, secondly, Mitsubishi is probably not the most sought after brand dealers are scrambling to get a franchise for, thirdly, some dealers did invest in supporting the PHEV and really it has been a bit of a flop here... I think less than 2000 are on the road here after 4 years.

Author:  jaapv [ Mon Apr 30, 2018 5:16 pm ]
Post subject:  Re: Australians down under

Pulling a dealership is still a powerful weapon. I have seen dealers go under by such a conflict, even from small brands.
A dealer would not only lose the PHEV, but the whole range, quite apart from the reputation damage.

Author:  rabbit [ Sun May 06, 2018 3:01 am ]
Post subject:  Re: Australians down under

Also, has anyone had one serviced outside of Mitsubishi? Thru another machanic or a group like ultra tune?

Author:  AndyInOz [ Fri May 11, 2018 6:03 pm ]
Post subject:  Re: Australians down under

I mentioned it at the Ultra Tune where I had my previous car serviced, and they were pretty wary...

(i.e. said "No.")

"We don't want to get electrocuted"

:lol:

Author:  HHL [ Fri May 11, 2018 9:26 pm ]
Post subject:  Re: Australians down under

AndyInOz wrote:
I mentioned it at the Ultra Tune where I had my previous car serviced, and they were pretty wary...

(i.e. said "No.")

"We don't want to get electrocuted"

:lol:


Chickens.......

Author:  Darkflow [ Mon May 14, 2018 1:31 pm ]
Post subject:  Re: Australians down under

So, my 36 month service non capped price negotiations so far include quotes of $950 and $520 - These are both from Mitsubishi dealerships.

I have a very good independent workshop across the road and might ask them if they're interested. It obviously pays to shop around though.

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