Mitsubishi Outlander PHEV Forum

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 Post subject: Are dealers simply ignorant, or dishonest?
PostPosted: Sat Aug 17, 2019 3:25 am 
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Joined: Mon Mar 12, 2018 2:18 am
Posts: 387
Location: Yorkshire end of M1, UK
I got accosted by a fellow who'd just bought an Outlander and wanted to know how reliable I'd found ours. He mentioned that he was only going to do 5k miles a year, and I said that the PHEV should be ideal for that. It was only then that he said he'd bought a diesel as the dealer had said the PHEV wasn't good for much except driving around town! He also said that he'd been told that it would only work in EV to 30mph. So the dealer sold him a diesel, which will have problems with the DPF at such a low annual mileage, and dissuaded him from the PHEV which would have been ideal and far cheaper to run!

Was the dealer just trying to get rid of the car? :roll: :twisted:

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 Post subject: Re: Are dealers simply ignorant, or dishonest?
PostPosted: Sat Aug 17, 2019 3:44 am 
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Joined: Tue Sep 02, 2014 4:01 pm
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Location: Essex, England
Shame there aren't "PPI" style firms out there who can claim for mis-selling cars. This sort of behaviour has always been prevalent, and I think you have it spot on when you say the dealer probably just wanted to unload a diesel on the guy!

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 Post subject: Re: Are dealers simply ignorant, or dishonest?
PostPosted: Sat Aug 17, 2019 5:52 pm 
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Joined: Mon Dec 16, 2013 1:18 pm
Posts: 4061
Location: Netherlands
This was of course dishonest sales talk; the dealer should be shamed in Google Reviews. However, buying a car without at least reading some reliable reviews just because some salesman spins you a yarn is unbelievably naive.

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 Post subject: Re: Are dealers simply ignorant, or dishonest?
PostPosted: Sat Aug 17, 2019 6:36 pm 
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Joined: Fri Jul 05, 2019 7:35 pm
Posts: 100
Location: Aussie Land
If that happened in Australia I would not even call it dishonest, just a standard mental state.
The Mitsubishi PHEV is so rare here that it is likely your average dealer might think it is the same as a Toyota hybrid.
EVs in general are unwanted.
Not hard to find reviews bagging the PHEV from Australian 'reviewers' claiming it less economical than a diesel.
Considering the new price, distances driven and the cost of electricity here, they are not actually that wrong.
It is all about how you use it, like mostly in EV mode and if you can use solar, etc.

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 Post subject: Re: Are dealers simply ignorant, or dishonest?
PostPosted: Sun Aug 18, 2019 1:54 am 
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Joined: Wed Jul 31, 2019 8:16 am
Posts: 19
The non Mitsu dealer I bought my used PHEV from said the steering wheel paddles were for gear changing.......

Michael


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