Heating Stopped Working

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2phevs

Member
Joined
Jan 3, 2015
Messages
16
Has anyone experienced this and resolved it?

One of our Phev’s (64 Plate) heating stopped working in September 18 the dealership said it was down to a coolant leak (loose pipe underneath the car near front passenger seat) which lead to an air block, they put a ring tighter on the pipe, got rid of the air block and charged us £90.00.

Unfortunately today the heating is not working again and the reserve coolant tank is low indicating a coolant leak again.
 
Good point, but it was £89.00 for just a hours labour, no parts were replaced in releasing the original air block. Do you guys think I could go back to the dealership and reclaim the £426.00 on the basis of the original air block work being under warranty still.
 
2phevs said:
Good point, but it was £89.00 for just a hours labour, no parts were replaced in releasing the original air block. Do you guys think I could go back to the dealership and reclaim the £426.00 on the basis of the original air block work being under warranty still.

Yes, otherwise its Trading Standards!
 
The dealer will try to claim that the 2 events were separate. But you have a fairly good case for saying that they should have found the larger issue when they fixed the problem under warranty or that the 2 are related. Good luck!
 
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