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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Thu Feb 07, 2019 9:35 am 
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Joined: Mon Jan 21, 2019 4:07 pm
Posts: 12
After many not returned phone calls, three unanswered emails to the service manager and much pushing with mitsubishi Canada the relay from the original check engine light that the dealer waved off as a soft code and a non issue will be replaced. However it is on back order and we are to call back if we haven't heard anything in 10 days. Mitsubishi Canada says it will likely become a recall as there have been a few cases where the relay becomes stuck close and will not open again.


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Sun Feb 17, 2019 3:07 pm 
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Joined: Mon Apr 09, 2018 5:41 pm
Posts: 18
More details on the relay that can't cope with Canadian winters:

There is now a TSB for the issue. They problem relay will have to be replaced with one that can cope with the low temperatures. Unfortunately the replacement relay is too tall to allow the fuse box cover to fit on so the claim is they are working on a replacement fuse box cover as well. The TSB suggests that if the relay must be replaced before the new taller fuse box cover is available then the dealer should tape the old cover on.

It is not clear whether there will be a recall or whether this fix will be driven by complaints by insistent onwers.

The check engine light and the -- instead of range estimates can be temporarily cleared by pulling the 30 amp OID fuse (the one with the fuse puller already on it) when the car is not plugged in.


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Mon Feb 18, 2019 9:28 am 
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Joined: Mon Feb 18, 2019 9:22 am
Posts: 2
Location: Laval, QC, Canada
Hi everyone,

Just went to the dealer this morning for that problem. I live in Québec, and weather is around -15c this morning with a high level of humidity.

Dealer replaced a relay for the condition mentionned in the topics and confirmed that there will be a recall later on this year to replace both relay and relays box.

_________________
2018 SE
Labrador Black


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Thu Feb 21, 2019 2:01 pm 
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Joined: Wed Feb 13, 2019 8:51 pm
Posts: 5
I may be suffering from this one as well. I made an appointment with the dealership for another issue, then the check engine light came before I dropped it off. I'm in Winnipeg, the car had been sitting for 8 hours outside in about -25°C not plugged in, no preheat. Same thing, dashes on the EV range GOM. Although it warmed up when I dropped off the vehicle and the check engine light turned off. Not sure they'll do anything this round...


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Sat Mar 02, 2019 7:27 pm 
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Joined: Mon Apr 09, 2018 5:41 pm
Posts: 18
The problem occurs even when plugged in with no charger schedule set. Has happened many times on my car in Ottawa - almost anytime the overnight temperature drops below -20C. I usually reset it by pulling the 30 amp fuse with the yellow fuse puller on it. Annoying.


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Fri Mar 08, 2019 10:45 am 
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Joined: Mon Jan 21, 2019 4:07 pm
Posts: 12
Got the recall done yesterday. - 20c again last night. Finally seeing the battery too cold messages instead of faults. Don't let your dealer bullshit you as mine tried. It is not normal for these vehicles to have fault lights.


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Sat Mar 09, 2019 9:17 am 
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Joined: Mon Jun 11, 2018 5:33 pm
Posts: 56
Location: British Columbia, Canada
I had the message "EV system needs service" (or something like that). Yup, cold temperature. When to the dealer and the service manager gave me the BS line ... then called out his PHEV tech who told me that Mitsu had a fix in the pipeline and it would be issued real soon. He said it was the relay that controls the cooling fan on the main battery. It's warming up now, so maybe I'll be okay 'til the fix arrives :)


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Sat Mar 09, 2019 2:26 pm 
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Joined: Mon Apr 09, 2018 5:41 pm
Posts: 18
"cooling fan" is the heating fan until spring :P


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Sun Mar 10, 2019 4:48 am 
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Joined: Sun Nov 09, 2014 4:47 am
Posts: 107
Location: Sollentuna, Sweden
ghoti wrote:
More details on the relay that can't cope with Canadian winters:

There is now a TSB for the issue. They problem relay will have to be replaced with one that can cope with the low temperatures. Unfortunately the replacement relay is too tall to allow the fuse box cover to fit on so the claim is they are working on a replacement fuse box cover as well. The TSB suggests that if the relay must be replaced before the new taller fuse box cover is available then the dealer should tape the old cover on.

It is not clear whether there will be a recall or whether this fix will be driven by complaints by insistent onwers.

The check engine light and the -- instead of range estimates can be temporarily cleared by pulling the 30 amp OID fuse (the one with the fuse puller already on it) when the car is not plugged in.
Hi, do you have the TSB reference no? I have had problems at low temps, below -15C, with "EV SYSTEM SERVICE REQUIRED" and that ICE wouldn't start. Then I had stop the car and start it again and then ICE would start. I had one relay replaced 1 year ago and then they updated SW a couple of months ago. I am still a bit cautious how my car behaves in low temps.


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 Post subject: Re: Check engine light, - 20C, Canadian model
PostPosted: Mon Mar 11, 2019 11:13 am 
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Joined: Mon Apr 09, 2018 5:41 pm
Posts: 18
Sorry I don't have the TSB number for the relay fix. I've bugged my dealer service enough on this they told me I'd be the first person they'd call when they got the relay and new fuse box cover in. So I'll wait for that or for someone else to ask the dealer for more details.


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