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 Post subject: Button to close rear tailgate no longer working - RESOLVED
PostPosted: Sun Feb 17, 2019 10:49 pm 
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Joined: Tue Dec 18, 2018 4:16 pm
Posts: 11
Recently the button that automatically closes the rear tailgate stopped working. Now when I hit the button I get 4 beeps and nothing happens.

Anyone know how I could have accidentally disabled this?

===============

*** RESOLVED ***

Turns out there is a button near the cigarette lighter (2018 model) that can be used to enable/disable the automatic tailgate. I must have hit it accidentally at some point and never noticed it.

Now if I could get the sensors to stop beeping while the car is in park .......


Last edited by tmunk123 on Wed Feb 27, 2019 5:17 pm, edited 1 time in total.

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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Sun Feb 17, 2019 11:29 pm 
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Joined: Wed Oct 31, 2018 2:23 am
Posts: 64
Location: Munich, Germany
Is the main switch in rhe middle console at off?
Or maybe somerhing is blocking the motor?

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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Mon Feb 18, 2019 5:03 am 
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Joined: Fri Nov 02, 2018 9:38 am
Posts: 51
This happens to me on a regular basis i have to open it once by hand then it works fine until the next time


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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Mon Feb 18, 2019 5:37 am 
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Joined: Mon Dec 03, 2018 8:47 am
Posts: 140
Location: Southern end of North Yorkshire, UK
Check the sensor strips (along the sides where it rests on the bodywork) are clean and undamaged. The manual mentions that it'll put itself into manual mode if it thinks there an obstruction repeatedly.

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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Mon Feb 18, 2019 11:34 am 
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Joined: Mon Aug 15, 2016 10:43 am
Posts: 268
Location: Forres, Scotland, UK. 2014 GX4h with clear rear light lenses.
The tailgate button still works fine on mine and the button on the dash to the right hand of the steering wheel too. But the remote 'plipper' tailgate facility has always been somewhat random in its willingness to respond to my wishes. We are lazy these days aren't we! Four ways to open the tailgate (if you include the 'manual' option - you know, hands and arms) how do we manage.


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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Tue Feb 19, 2019 12:55 am 
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Joined: Thu May 31, 2018 3:26 pm
Posts: 60
Location: LA
Since day one, the remote key's button never work. I always have to use the button at the tailgate.


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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Tue Feb 19, 2019 1:22 am 
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Joined: Wed Oct 31, 2018 2:23 am
Posts: 64
Location: Munich, Germany
Remote: unlock, tap tailgate twice.

100% working for me.

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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Tue Feb 19, 2019 1:59 am 
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Joined: Tue Jan 12, 2016 6:37 am
Posts: 508
Location: Bucks
Mitch wrote:
Remote: unlock, tap tailgate twice.

100% working for me.

#metoo

My only (very) slight gripe is the s-l-o-w rate at which the tailgate opens - Jags and Volvos (at least) seem to open up roughly twice as fast. This means you have to operate it from quite a way off in order for it to be open when you reach the car and I've sometimes been 'out of range' and had to press more than twice. (I've recently replaced the battery in my 'main' set of keys following 'battery low' warnings on the dash, so perhaps this will improve things.)

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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Tue Feb 19, 2019 2:23 am 
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Joined: Mon Dec 16, 2013 1:18 pm
Posts: 3964
Location: Netherlands
Mitch wrote:
Remote: unlock, tap tailgate twice.

100% working for me.


Yes, but you need to space the taps more or less correctly. Too fast or too slow won't work.

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 Post subject: Re: Button to close rear tailgate no longer working
PostPosted: Wed Feb 20, 2019 12:13 am 
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Joined: Thu May 31, 2018 3:26 pm
Posts: 60
Location: LA
jaapv wrote:
Mitch wrote:
Remote: unlock, tap tailgate twice.

100% working for me.


Yes, but you need to space the taps more or less correctly. Too fast or too slow won't work.


That's probably the problem of that stupid key fob. We gave up trying, including my son who drove it most of the time to college. Our Rx responded without a blink, whichever way you press that button just once, light or hard.


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