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Thanks for all of the responses As to which model and year...It's a 4h, 2016 (66). I've finally managed to get the app working so I'm going to try the pre heat tomorrow. Seems to be averaging about 130mpg at the moment, so perhaps it's not all bad. Although in the summer I can see this...

Hello there! We brought home our new outlander phev yesterday (which was very exciting). The dealer told me not to drive with the heating on, or the engine kicks in (which I've read a few times). What's the reason for this though? I understand heating is probably pretty harsh on the battery...