They will be able to tell you what the car's BMU (Battery management unit) sees as the battery's SOH. That may not correspond exactly to the actual SOH, determination of which would require the procedure they describe . But yes, they are fobbing you off, ask for the SOH from the BMU or get it yourse...

Hi, I know I'm a bit late to this but the topic was examined by Daniel Cela & Patrik Alerman for their 2018 masters thesis in electrical engineering. A good read: Study of a 12V Li-ion Battery Solution for Hybrid Vehicles

Congratulations on the new car BrianTheSnail & evfanboy

I received the ODB2 adapter and got PHEV Watchdog going. 91.7% SOH with 892 km on the clock. Maybe the battery was left completely flat for a year and a half?

I'll see how it progresses and probably post an update here at some point.

Hi evfanboy, Was this from a prominent Brisbane "bayside" mitsubishi dealership? Did you end up buying the car? I ended up getting the '19 MY20 ES ADAS with 10km on the clock. Build date July '19 with the 2.4L /13.8 kwh battery. I haven't got the PHEV Watchdog set up yet as I'm still waiting for the...