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 Post subject: Glitch while charging with level 2 charger?
PostPosted: Tue Nov 19, 2019 8:25 am 
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Joined: Sat Nov 16, 2019 8:04 pm
Posts: 4
I bought my 2019 SEL this summer. Since then I have been using the ChargePoint network at work and other public places. Every time I use the Level 2 chargers, the car starts off drawing power as normal (about 3 kW), but at some random point the car stops drawing power for a brief period of time, and then returns to normal. Usually the glitch is so short that charging resumes as if nothing happened. But recently the glitch is longer, so the charger thinks the car has already been fully charged. If I leave the car plugged in, eventually it starts drawing power again. The problem is some chargers charge a parking fee once charging is deemed complete, so I have to move my car, or, unplug and plug in again, to avoid the fee. Is a glitch normal for the Outlander?


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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Tue Nov 19, 2019 12:09 pm 
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Joined: Mon Dec 16, 2013 1:18 pm
Posts: 4372
Location: Netherlands
Yes, the charge will be interrupted several times halfway charging, presumably to balance the battery.

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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Thu Nov 21, 2019 9:36 am 
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Joined: Tue Sep 10, 2019 7:13 am
Posts: 30
jaapv wrote:
Yes, the charge will be interrupted several times halfway charging, presumably to balance the battery.


Thanks jaapv - I noticed my energy monitor, displaying my current electricity use, had dropped and I was concerned that my car had stopped charging so I checked it with the Remote App and it said it was still charging! I returned to my energy monitor and it had increased and was now showing about 2.7KW, so that makes sense. :D

Cheers

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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Wed Nov 27, 2019 12:27 am 
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Joined: Wed May 29, 2019 12:21 pm
Posts: 2
I have the same problem, this is my charge curve from this morning. the SOC was approximately 85% before charging started, I have a MY2014

Attachment:
Screenshot 2019-11-27 at 07.59.11.png


During the glitch it goes down to 144W

2019-11-27 03:50:00 1 391
2019-11-27 03:51:00 1 396
2019-11-27 03:52:00 1 369
2019-11-27 03:53:00 1 323
2019-11-27 03:54:00 342
2019-11-27 03:55:00 144
2019-11-27 03:56:00 146
2019-11-27 03:57:00 146
2019-11-27 03:58:00 147
2019-11-27 03:59:00 144
2019-11-27 04:00:00 145
2019-11-27 04:01:00 146
2019-11-27 04:02:00 933
2019-11-27 04:03:00 2 370
2019-11-27 04:04:00 1 914
2019-11-27 04:05:00 1 663
2019-11-27 04:06:00 1 525
2019-11-27 04:07:00 1 437
2019-11-27 04:08:00 1 360


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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Wed Nov 27, 2019 4:36 am 
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Joined: Mon Dec 16, 2013 1:18 pm
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Location: Netherlands
Problem? That is just the way it works. I suspect that the charger is involved as well. Instead of one dip, mine produces a series of switch-offs and switch-ons for about ten minutes halfway the charger,whereas the "brick" only switches off once.

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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Wed Nov 27, 2019 7:01 am 
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Joined: Wed Sep 12, 2018 4:17 am
Posts: 110
I’m assuming that the BMI stops charging the battery to measure the voltage without the charge. It has to wait a short while for the cells in the pack to equalise to get a decent reading?


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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Thu Nov 28, 2019 4:01 am 
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Joined: Wed May 29, 2019 12:21 pm
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jaapv wrote:
Problem? That is just the way it works. I suspect that the charger is involved as well. Instead of one dip, mine produces a series of switch-offs and switch-ons for about ten minutes halfway the charger,whereas the "brick" only switches off once.


The Problem dianaprentice and I have experienced is that public chargers stop the charging session when the car drops the charge rate during the "glitch", and charging does not resume 10 minutes later when the car wants to continue to charge at full speed. So we end up with a car that is not fully charged.

This is a problem from a consumer standpoint, it might be the public charger that should behave differently, I have no knowledge of what is normal in this scenario. I only know that our Renault ZOE don't behave like this.

I don't use the standard cable with "brick" i have a Type1 to Type2 ev-charge cable connected to to a Charge-ampa AURA, the charge graph is extracted from the AURA.


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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Thu Nov 28, 2019 4:44 am 
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Joined: Mon Dec 16, 2013 1:18 pm
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Location: Netherlands
Well, public chargers over here appear to be less finicky. I fully charged it at Ikea yesterday. I only use free chargers anyway, paid ones make no economic sense, unless they come with free parking.

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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Fri Dec 06, 2019 5:10 pm 
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Joined: Wed Sep 12, 2018 4:17 am
Posts: 110
Likewise, never been a problem for me either. In the UK if that helps.


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 Post subject: Re: Glitch while charging with level 2 charger?
PostPosted: Sun Dec 08, 2019 12:59 pm 
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Joined: Fri May 03, 2019 12:32 pm
Posts: 82
Location: The Hague, Netherlands
jalle wrote:
The Problem dianaprentice and I have experienced is that public chargers stop the charging session when the car drops the charge rate during the "glitch", and charging does not resume 10 minutes later when the car wants to continue to charge at full speed. So we end up with a car that is not fully charged

That would explain my battery only being partly charged after being parked at a public charger from 4pm till 10pm last week

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