Hi,
I have had my PHEV since April last year and it will be due a service soon enough, I have never owned a new car before so unaware of some procedures most notably the service agreement. I saw on the Mitsubishi website that for 3 years the servicing agreement would be £500 including vat and seeing as I have not had my first service I thought this could be taken out before that was due, also it doesn’t state this on the website.
Turns out as I’m sure new owners will already know that this agreement has to have been taken up prior to delivery or registration of the car and cant now be taken out, I have contacted my local Mitsubishi (Longmans in Basildon) garage and have been quoted the following:-
1st Service - £240 inc vat
2nd Service - £330 inc vat
3rd Service - £320 inc vat
4th service - £340 inc vat
As a comparable it will cost me £390 extra for the 3 years, to say I’m not happy is an understatement.
The car is leased, I called the lease company and the maintenance package cannot be taken out at a later date which is fine but they did say that as long as the car is serviced by a VAT registered garage that uses genuine Mitsubishi parts this will not invalidate the warranty.
I have contacted Mitsubishi about the warranty and they have replied, they won’t budge on this so my question is does anyone know a local garage to Basildon that is Vat registered and that uses genuine Mitsubishi parts that will serviced the Outlander PHEV, I would obviously be looking to pay less than the main dealer!
Thanks for any help you can give.
I have had my PHEV since April last year and it will be due a service soon enough, I have never owned a new car before so unaware of some procedures most notably the service agreement. I saw on the Mitsubishi website that for 3 years the servicing agreement would be £500 including vat and seeing as I have not had my first service I thought this could be taken out before that was due, also it doesn’t state this on the website.
Turns out as I’m sure new owners will already know that this agreement has to have been taken up prior to delivery or registration of the car and cant now be taken out, I have contacted my local Mitsubishi (Longmans in Basildon) garage and have been quoted the following:-
1st Service - £240 inc vat
2nd Service - £330 inc vat
3rd Service - £320 inc vat
4th service - £340 inc vat
As a comparable it will cost me £390 extra for the 3 years, to say I’m not happy is an understatement.
The car is leased, I called the lease company and the maintenance package cannot be taken out at a later date which is fine but they did say that as long as the car is serviced by a VAT registered garage that uses genuine Mitsubishi parts this will not invalidate the warranty.
I have contacted Mitsubishi about the warranty and they have replied, they won’t budge on this so my question is does anyone know a local garage to Basildon that is Vat registered and that uses genuine Mitsubishi parts that will serviced the Outlander PHEV, I would obviously be looking to pay less than the main dealer!
Thanks for any help you can give.