Mitsubishi Outlander PHEV Forum

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 Post subject: Re: Irritating brake noise
PostPosted: Mon Jan 20, 2020 3:00 pm 
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Joined: Wed Oct 31, 2018 2:23 am
Posts: 155
Location: Munich, Germany
It is from factory.
Some dealers in German change them on warranty, some refused.

Mostly, it is a "cosmetic" thing, not infecting normal use.

I will try to get them exchanged on warranty in spring.

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 Post subject: Re: Irritating brake noise
PostPosted: Thu Feb 06, 2020 7:12 am 
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Joined: Sat Jan 04, 2020 5:12 am
Posts: 15
UPDATE:

Took dealer two days to 'detect' what it might be, despite me taking their boss out for a drive before booking it in and him identifying likely cause immediately. Then they discovered Mitsubishi (presumably UK) doesn't have the necessary parts so they're on order from Japan.

(sigh)

And when I picked it up to wait in the meantime, they'd managed to knacker the rear view mirror so had to get them to fix that!

Anyway, it appears to be the 'brake pad shuffle' identified in a different post, but I wonder if it's related to the 2018 recall of Akebono caliper problems in 2014-2016 Outlanders. You'd hope overhauls in that time would include known brake issues but if not, it's recommended to get it looked at if this noise is appearing. Clicks and clunks appear after transmission changes between reverse and drive, then braking slowly. Update to follow if it's finally fixed.


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 Post subject: Re: Irritating brake noise
PostPosted: Wed Mar 11, 2020 10:45 am 
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Joined: Sat Jan 04, 2020 5:12 am
Posts: 15
Dear all,

As an update: after some toing and froing (happy to go into another time, however), the dealer finally changed the pads. They were reluctant due to Mitsubishi's demand pads and discs don't come under warranty, but both me and the dealer refused to accept that claim for an issue raised at under 7000 miles and clearly a manufacturing fault, not wear and tear. Particularly as the tyres are still fine from new and there was now scoring on the drivers front rotor.

!

Upon changing the pads, the noise has been resolved. I don't have a copy of the work sheet, however the dealer did tell me that they found there were no securing clips on the pads.

!

My own mechanic has said the noise sounds like slipping in calipers, which shouldn't happen, but can with incorrectly-sized pads.

To anyone experiencing this issue, get it checked and don't stand for nonsense as it absolutely shouldn't happen. And Mitsubishi have not answered my requests for information on the matter, despite being told someone would get back to me...


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 Post subject: Re: Irritating brake noise
PostPosted: Thu Mar 19, 2020 4:39 am 
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Joined: Fri Feb 14, 2020 1:15 am
Posts: 25
Very interesting.

My new to me MY19 also does this with 13k on the clocks. Only at slow speed and is certainly the brake pads moving.

I am hesitant to make the 20 mile each way to the dealers again as I have already done so twice in the first 3 weeks of ownership.


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 Post subject: Re: Irritating brake noise
PostPosted: Thu Mar 19, 2020 6:27 am 
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Joined: Tue Nov 10, 2015 10:09 am
Posts: 57
Location: Nottingham
There has been a lot of discussion about the brake "noise"
See my recent post.
It is obvious that it is down to pads shifting in their calipers.
I have the same problem on my MY19 Juro.
Just started after one year and 10,000 miles.
Was booked in for service and warranty claim but unfortunately had to cancel as my wife and me are self isolating from this virus as we both fall within the "at risk" category.

Big John
MY16GX3+
MY 19Juro


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 Post subject: Re: Irritating brake noise
PostPosted: Mon Apr 13, 2020 4:08 pm 
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Joined: Sat Jan 04, 2020 5:12 am
Posts: 15
Agreed, car problems have come at the worst time: while there's little excuse for driving about for most people (I'm a key worker...) it means less need of going out, but if something goes wrong or needs fixing, all the garages are shut. As my 12v has just died, taking the rest of the car with it, I'm now hoping a quick charge in the morning from an ICE will kick it back into life. Otherwise I'm stuffed...

On the matter of the brakes, Mitsubishi did ironically ring me not long after I posted my last, to ask if things were sorted. When I said the garage had identified the problem and that it is a cause of concern, the lad on the phone simply wanted to end the call.

There are too many problems with these cars for the price they are and the quality they're not. They're brilliant in so many ways but when you look at the most simple of issues which don't need to go wrong, it proves either cutting corners or not enough real world testing. It leaves the feeling of a great shame that it's not been better thought out.

Keep safe and I hope all's well. My wife had the virus and it's a bastard.

Happy Easter and God bless.


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 Post subject: Re: Irritating brake noise
PostPosted: Tue Apr 14, 2020 3:09 am 
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Joined: Fri Jul 26, 2019 3:52 am
Posts: 138
There should be some little stainless steel clips in between he pads and the calipers to hold the pads in place during assembly and to try and give them a nice surface to slide on. I would imagine that if those clips are missing, you could easily get a noise from the pad going back and forth

https://www.autodoc.co.uk/hella/10413800


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 Post subject: Re: Irritating brake noise
PostPosted: Mon Jun 29, 2020 3:32 pm 
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Joined: Sat Oct 17, 2015 9:03 am
Posts: 75
Location: Yorkshire
I have had this problem since new and repaired twice under warranty.

The brake pad retaining clips basically are weak and snap. This allows slight movement of the pads hence the clunk noise.

Not dangerous, just annoying. Mitsubishi Japan are fully aware and they do FOC under warranty.

It’s a common issue through the industry. Occasionally they are just dodgy batches out there.

Quick fix and the parts are only a £5 ish.

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