Search results

All done. The dealer was able to find the new 14 digit password from the car, free of charge, and then I was able to connect, though I had to restart the phone first.

I contacted the dealer - they want £99 to look into the problem! I don’t think it’s that big an issue..

Hello I have the same problem, getting the “unable to connect “ message on my phone. There was no problem when I first bought the car (66 plate), but after a longish period of not using the app and a new phone, I can no longer connect. I have de-registered any previous phones and followed the...