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 Post subject: WiFi reset procedure (Step by Step)
PostPosted: Thu Nov 09, 2017 4:33 am 
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Joined: Sat Nov 07, 2015 4:18 pm
Posts: 15
Location: Swindon, Wiltshire, UK
It took me ages to track down a procedure to reset the WiFi and even then it was confusing and didnt always work, so I documented my final procedure so it should be foolproof!

WiFi Reset Procedure:
1. Get in the car and Fully close the Drivers door.
2. IMPORTANT - All steps below must be performed within a total of 30 seconds.
3. Without pressing the brake pedal, press the power button once so that it glows orange (ACC mode).
4. Turn on the Hazard lights.
5. Now quickly alternately press and release the LOCK and UNLOCK buttons on the key fob 5 times, i.e. 10 presses in total. This must be done within 10 seconds of pressing the Power button ON as in (1) above.
6. Listen for one BEEP, followed by 0, 1 or 2 more beeps.
7. Now quickly alternately press the LOCK and UNLOCK buttons on the key fob another 10 times each within 10 seconds, i.e. another 20 presses.
8. Listen for one BEEP, followed by 0 more beeps.

If you only hear a single BEEP, with no following BEEPs, you have successfully reset the WiFi. You can now register 2 new phones with the car again, using the standard procedure (but see Note below). If you hear more BEEPs after the first long BEEP, then its not worked and you should try again following the procedure correctly step by step and within the timings stated.

Switch off the Power button and Hazard lights.

Note: If you reset the WiFi, before you attempt to connect your phone to the car again, you should first remove the Mitsubishi APP from your phone completely.
Once the APP is removed you can then connect your phone with the car WiFi first and only then, after successfully connecting your phone (not the APP) to the car WiFi, should you download and install the APP again. Then of course you must go through the APP procedure.

On some Android phones (like mine) after you first connect to the car WiFi with your phone, a warning will pop up on your phone after about 10 or 15 seconds stating there is no internet connection with this WiFi and it will ask you if you still want to connect to this particular WiFi now and in the future. You MUST wait for this pop up on your phone and select Yes (of course!).


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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Thu Nov 09, 2017 6:13 am 
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Joined: Sun Oct 01, 2017 1:42 am
Posts: 88
And on Android, do not connect to the car's WiFi using the usual method (WiFi settings). Let the app create and manage the connection. Sorry if you knew that but your wording didn't indicate.

Thanks for the write up. I've filed this away for further reference.

Steve

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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Fri Dec 01, 2017 4:27 am 
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Joined: Thu Nov 10, 2016 8:11 am
Posts: 2
THANK YOU. Exactly what I was looking for.

Of course, it's nowhere to be found in the manual, nor on the ridiculously-long URL that the app directs you to (http://www.mitsubishi-motors.com/en/products/outlander_phev/app/remote/index.html) :x


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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Wed Dec 06, 2017 8:36 am 
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Joined: Wed Feb 24, 2016 4:00 pm
Posts: 2
Yet another big thank you.

This is something my garage has no idea about let alone the Mitsubishi specialist here in Belgium. Their solution for me not being able to use the remote after they updated the software was to replace the remote computer unit in the car. This procedure is probably in the workshop manual if only they would read it. It seems that the electronic technology is just that bit too deep for most of the garages. I guess they will get up to speed eventually.

This simple procedure should be posted in every garage maintenance bay!


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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Wed Dec 06, 2017 9:45 am 
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Joined: Wed Nov 22, 2017 12:36 am
Posts: 21
Location: Austria
That's why I like forums...
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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Wed Dec 06, 2017 10:20 am 
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Joined: Tue Nov 01, 2016 1:53 am
Posts: 94
richi wrote:

Of course, it's nowhere to be found in the manual, n


I have it on a separate guide which was with all the manual and quick start stuff etc. It seems you or the previous owner must have misplaced it :)


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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Fri Dec 08, 2017 7:42 am 
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Joined: Tue Jan 12, 2016 6:37 am
Posts: 328
Location: Bucks
With thanks to Regulo for pointing me to the correct thread, with the help of Vince31's instructions I finally managed to get it working. FWIW in my particular case:

1. After doing the 5x double presses, followed by the 10x (all accompanied by the appropriate beeps), the WiFi was still not visible, so I did the 5x once again (I recycled the power, too) and then the REMOTExxxxxx became visible. But perhaps I was just too impatient.
2. I needed the 14-char password to connect to WiFi (using the phone, not the app).
3. Uninstalling the app wasn't sufficient, I needed to reboot the phone before reinstalling.

So the new 14-char password needed to be entered twice, after doing all the 20x pairs of key presses (I can only assume this procedure was invented by a 6th degree Mason).

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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Fri Dec 08, 2017 10:15 am 
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Joined: Tue Sep 02, 2014 4:01 pm
Posts: 532
Location: Essex, England
ChrisMiller wrote:
So the new 14-char password needed to be entered twice, after doing all the 20x pairs of key presses (I can only assume this procedure was invented by a 6th degree Mason).

I take it you had one trouser leg rolled up, and were holding the Masonic Grail at the correct angle to the Sun at the winter solstice, 2656 BC? That would possibly help. And a 6 year old to keep count of all the presses. :lol:

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It's the 21st century - so where's my nuclear-powered flying car, then?


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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Fri Dec 08, 2017 4:26 pm 
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Joined: Wed Sep 09, 2015 5:05 pm
Posts: 294
Location: Australia
In my case, nothing worked, except for replacing the "remote module" that had mysteriously broken during the upgrade.

The obvious symptom of the "broken" module, was the lack of the entire timers menu on the MMCS

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 Post subject: Re: WiFi reset procedure (Step by Step)
PostPosted: Sun Dec 10, 2017 11:02 am 
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Joined: Fri Dec 01, 2017 2:04 pm
Posts: 7
Location: KIDDERMINSTER
My remote app stopped working too (after used only once) . I've tried to follow the instructions above but had no success. I've noticed that my wi-fi connection with the android samsung galaxy7 never stopped working though, and I didn't have to reset it with the app as advised by Daff.

Do I have to disconnect the wi-fi too, before trying again?

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