once the battery (not the air temperature) is cold enough the system will lock out to "protect the battery." Plugging in makes no difference once the battery is either fully charged or too cold to take a charge (-25 according to a conversation with Mitsu customer"service"). The recent software...
0.1 - it does not have a "battery heater for operation in cold weather" ('23/24 models) as stated in the 2023 specs - it was deleted after 2022 but is on the spec sheet for 2023
The "Reminder" to owners simply says that the update *may* slow the cooling - there's nothing to suggest that they've done anything except a little bit of CYA so they can blow smoke about having taken steps to address the problem.
Maybe you just dodged a bullet Jim - -12F ~ -24C...the magic number is -25C and depending on the battery temperature when you parked the vehicle and how long is sat at the coldest temperature you just got by. At-24C when I went to park the vehicle at the grocery store after a short 4 mile trip...
The article by Mr. Mas goes into the details but the long and short of it as I understand it is that the heater can bleed energy from the battery to do its thing.
I have heard that same information from a sales manager whom I trust (yes I said that - but he has told/done many things not to his advantage during the time I've dealt with him), another sales manager, and a service manager who only heard it from the dealership's tech when I asked her and she...
I just talked to the dealer I bought the vehicle from. I shopped the country and ended up going to Ottawa, partly for price, partly for availability, but mostly for the no BS approach. He said the best approach for all owners to take is to "bombard" Mitsubishi Customer Service with...
UPDATE - FACT CHECK
Noted above is the assertion from the Mitsu Customer Service Rep. that buyers should have been aware that Ourlander PHEV 2023 models had a don't start protection point in "extreme cold" and that, by "international convention" that term is defined as-25C or colder.
Checking...
It's the same in Fort Nelson. Many years we've had weeks where the daily high didn't break out of the -30's. This is Canada for Pete's sake. If I wanted to drop a wad of cash on a car I'd have to take off the road for months in the winter I'd not have bought a "reliable" Mitsubishi.
UPDATE [cross-posted to the reddit thread above]:
Just off the phone with Mitsu Customer (dis)Service with the cold start issue. After 15 minutes and some prodding on my part the response distills to this:
1. as far as the company is concerned the cold start situation is "not an issue" but they...