Hi. I bought an Outlander PHEV in late 2014. I am very happy with the car. It is mainly used for around town driving but has the flexibility to go up to Sydney or down the coast (I live in Canberra Australia).
Unfortunately there is a problem with my PHEV. Earlier this year when I drove the car down the coast (2.5 hour drive), a few days later while driving down the coast, I parked the car. When I tried to lock the car there was no response. I thought I had left a door open but when I opened the driver door, the dashboard was blank. The car would not start and locking or unlocking the car had no response. I called roadside assistance who were in the area and arrived 20 minutes later. I explained the problem and opened the door and the dashboard lights were working. The trip distance measure (trip A and B) had reset to 0. The car worked fine until a few days later driving back from the coast when the same thing happened. The roadside assistance measured the auxiliary battery which was fine (12+V) and then while opening doors etc, the dashboard lights again started working. This time there was an alarm about the electrical system needing a service. We had the car serviced a few days later but the Mitsubishi people could not recreate the problem.
The car then worked fine for 2 months, including trips to Sydney (3 hours each way).
However, the same behaviour happened when I went down the coast again. The car would not start (no dashboard lights) in the morning, but was fine later in the day. At home the problem occurred once more, again working again a few hours later. My wife took the car to Mitsubishi who can find no problem. The problem has happened once since on a short trip to work. The roadside assistance guy measured auxiliary battery which again was fine. He suggested a problem with a solder joint expanding when hot and breaking the circuit which is consistent with trips to coast but not the most recent occurrence after driving to work and the car parked in a cool parking area.
The car is booked in for a more detailed service next week but I was wondering if anyone has experienced a similar problem? It is obviously frustrating. It is also unsettling as the immediate reaction when you press the start button and nothing happens, is what am I doing wrong?
Any suggestions or advice appreciated!
Thanks
Unfortunately there is a problem with my PHEV. Earlier this year when I drove the car down the coast (2.5 hour drive), a few days later while driving down the coast, I parked the car. When I tried to lock the car there was no response. I thought I had left a door open but when I opened the driver door, the dashboard was blank. The car would not start and locking or unlocking the car had no response. I called roadside assistance who were in the area and arrived 20 minutes later. I explained the problem and opened the door and the dashboard lights were working. The trip distance measure (trip A and B) had reset to 0. The car worked fine until a few days later driving back from the coast when the same thing happened. The roadside assistance measured the auxiliary battery which was fine (12+V) and then while opening doors etc, the dashboard lights again started working. This time there was an alarm about the electrical system needing a service. We had the car serviced a few days later but the Mitsubishi people could not recreate the problem.
The car then worked fine for 2 months, including trips to Sydney (3 hours each way).
However, the same behaviour happened when I went down the coast again. The car would not start (no dashboard lights) in the morning, but was fine later in the day. At home the problem occurred once more, again working again a few hours later. My wife took the car to Mitsubishi who can find no problem. The problem has happened once since on a short trip to work. The roadside assistance guy measured auxiliary battery which again was fine. He suggested a problem with a solder joint expanding when hot and breaking the circuit which is consistent with trips to coast but not the most recent occurrence after driving to work and the car parked in a cool parking area.
The car is booked in for a more detailed service next week but I was wondering if anyone has experienced a similar problem? It is obviously frustrating. It is also unsettling as the immediate reaction when you press the start button and nothing happens, is what am I doing wrong?
Any suggestions or advice appreciated!
Thanks