averhamme
Posts: 6
Joined: Sat Oct 26, 2019 5:42 am

Re: Display Screen Problems

Hi everyone,

Same here.
Same problems as stated by you all.
dealer said 3-4 weeks. Now 6 weeks, no news.

And indeed, the remote app stopped also.

Grrrrrr.
wigster
Posts: 3
Joined: Fri Jan 20, 2023 8:28 am

Re: Display Screen Problems

#Remote App

Probably the best toy on the car is setting it to heat up and defrost on a cold morning.... going outside, unplugging and turning the car on to defrost whilst hoping nobody steals it is not something that i have missed.

You just know it wont be sorted until the weather is warm again :)

When the fix is completed make sure to check your WIFI code, I am pretty sure it will change and whilst they will give it at a later date a few dealers are bound to try and charge for the pleasure.
oscarmax
Posts: 153
Joined: Sat Oct 27, 2018 3:47 am

Re: Display Screen Problems

averhamme wrote: Tue Jan 24, 2023 6:28 am Hi everyone,

Same here.
Same problems as stated by you all.
dealer said 3-4 weeks. Now 6 weeks, no news.

And indeed, the remote app stopped also.

Grrrrrr.
I have not tried the remote app wife told me not to mess just in case, I am due to start towing the caravan in April, to fit the towing mirrors I need to stop the mirrors from folding in.

My lease was due to end in June, I have the option to extend, in March I have to confirm either way.
Mitsubishi Outlander 2.4 PHEV Design 2020 Towing a Swift Conqueror 480 2016 1500kg

Please be patient I suffered a brain injury several years ago and get confused at times
oscarmax
Posts: 153
Joined: Sat Oct 27, 2018 3:47 am

Re: Display Screen Problems

Been onto the dealers this morning, they have received 3 new head units, unfortunately not allocated to my vehicle, they are expecting my head unit in 2/3 weeks
Mitsubishi Outlander 2.4 PHEV Design 2020 Towing a Swift Conqueror 480 2016 1500kg

Please be patient I suffered a brain injury several years ago and get confused at times
tobybarker
Posts: 1
Joined: Fri Feb 10, 2023 4:36 am

Re: Display Screen Problems

Glad Im not the only one! mine started playing up in this way last week...just outside the 3 year warranty......convenient

How much will a new head unit set me back??
averhamme
Posts: 6
Joined: Sat Oct 26, 2019 5:42 am

Re: Display Screen Problems

I do have my new display. Me happy :D
It works like the old did.
Unfortunately, the app does not connect anymore and until now I could reinstall that.

Yesterday I got my garage on the phone. There is a recall and an update has to be made. Which ? What ? I don't know yet.

A.
wigster
Posts: 3
Joined: Fri Jan 20, 2023 8:28 am

Re: Display Screen Problems

When you say the app does not connect, what error are you getting?
SwishCape
Posts: 1
Joined: Fri Mar 03, 2023 10:04 am

Re: Display Screen Problems

Hi All


My screen has been showing the same symptoms. Booked in for replacement under warranty. Given a 6 to 13 week estimate.

I found a handy link on another site where you can plug a wireless mouse into the USB port above the cup holders.

It works enough to change settings and program radio station but will still respond to the phantom screen presses.

I can confirm the Logitech M185 works, initially you will receive an error message but one click and it disappears and the cursor will show.

Apologies if you are already aware.
oscarmax
Posts: 153
Joined: Sat Oct 27, 2018 3:47 am

Re: Display Screen Problems

Still waiting for a new unit since January, dealer has informed they have no idea, and each batch has specific serial numbers ?, sounds like bull to me.

Slowly our head unit has slowly deteriorated, I can no longer use the Mitsubishi charging schedule fortunately I can use the Podpoint schedule, the radio switches on and off and beeps away, now it started messing with the rear camera settings, and to make matters worse going down the M6 the bi-fold mirrors decided to close, fortunately we hit some stationary traffic so I could use the manual opening switch, this morning it happened again fortunately not on the motorway.

I contacted the supplying dealership who are hoping to disconnect power to the mirrors, the bad news the 3 year lease comes to an end in 12 weeks, we were looking to extend ?
Mitsubishi Outlander 2.4 PHEV Design 2020 Towing a Swift Conqueror 480 2016 1500kg

Please be patient I suffered a brain injury several years ago and get confused at times

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