Display Screen Problems

[AlbertTatlock]

Well here we are in April and the dealer has no idea when I'll get a new head unit. I think they couldn't care a stuff. Dreadful situation and Mitsubishi should be ashamed. I suppose given they have pulled out of the UK market, nothing is going to improve. Just have to wait.

[oscarmax]

Had a phone call at 16.00 from the dealer, Mitsubishi have dispatched my new SDA2 head unit, now booked in for the 26th April while I wait it's a 30 minute job according to the dealership.

Its about time it has been like driving with a one arm bandit the screen pinging away in different modes

[AlbertTatlock]

Had a phone call at 16.00 from the dealer, Mitsubishi have dispatched my new SDA2 head unit, now booked in for the 26th April while I wait it's a 30 minute job according to the dealership.

Its about time it has been like driving with a one arm bandit the screen pinging away in different modes

Good to hear some units coming through. Still no idea when mine will arrive. I have only been on a couple of short drives since discovering that a USB mouse can be connected to the screen. But it's actually stopped the annoying random beeping since plugging a mouse into it.

[AndyH5]

Dealer has informed customers have been waiting well over 10 weeks for a replacement, to date they have not been given any indication or dates. I initially assumed there was a 10 weeks waiting list, it appears it is open ended.

I've been awaiting for a replacement unit since Feb 2023, they have quoted 9 weeks !! and no ones interested.............
I had pretty much sold my Outlander Phev and the issue happened under warranty and now not only have I lost the car I wanted I am losing money every week / month as no one wants a car with faults !
Mitsubishi should compensate for these issues as it not the fault of us owners especially when we could be selling the car ....

Spoke to "Colt" who refused to even be interested and said go back to dealer who are now only the service agent, and really don't care - it took the dealership over a week from confirming the fault ?? Why?
No radio, nothing and its only just stopped randomly beeping

[AlbertTatlock]

Had a phone call at 16.00 from the dealer, Mitsubishi have dispatched my new SDA2 head unit, now booked in for the 26th April while I wait it's a 30 minute job according to the dealership.

Its about time it has been like driving with a one arm bandit the screen pinging away in different modes

Good to hear some units coming through. Still no idea when mine will arrive. I have only been on a couple of short drives since discovering that a USB mouse can be connected to the screen. But it's actually stopped the annoying random beeping since plugging a mouse into it.

New unit being fitted on Monday next week.

[nrayanov]

New unit being fitted on Monday next week.

Let us know how it goes!

[oscarmax]

New SDA2 fitted this morning all good, icon display layout slightly different, but at least it works.

[nrayanov]

New SDA2 fitted this morning all good, icon display layout slightly different, but at least it works.

Can you take a picture? I wonder what's different.

[AlbertTatlock]

New unit being fitted on Monday next week.

Let us know how it goes!

Apologies for missing this. No issues since having the new touch screen fitted. Fingers crossed.

[oscarmax]

Mines been ok so far touch wood, unfortunately the caretaker Mitsubishi servicing/warranty is MG dealership, completely useless I have little confidence in them, ordered a Ford Kuga PHEV.