Muddywheels
Well-known member
This is a new one for me as I normally experience terrible service from dealers - well I did from LR which is why I'm now driving a Mitsubishi - so am I allowed to share a great experience :?
I bought my PHEV a year ago from Luscombe Leeds because they offered me a great deal but I was planning to use a more local dealer for aftercare ie servicing and warranty work
I've had a trouble free 12 months - it's been a long time since that happened believe me - so I decided to use Luscombe for the service and have a day in Leeds and I'm glad I did :mrgreen:
Nothing was too much trouble - we were offered a courtesy car or lift into centre and collection if we preferred
Car was serviced while we shopped/lunched, washed ready for collection and test driven with the respect I hoped for on viewing my dashcam later - I never pointed it out but I needn't of worried - previous dealers have basically had joyrides in my LRs with stereo booming :evil:
The staff were professional and courteous - the guy who collected us even used his own car and was very interesting too which made the journey a highlight
I received a video later showing condition of brakes etc with name of technician and then a personal thank you email from the owner of dealership asking me to contact him if I was unhappy with anything
Is this normal for Mitsubishi because I've never had such a great experience in 30+ years of car ownership
I bought my PHEV a year ago from Luscombe Leeds because they offered me a great deal but I was planning to use a more local dealer for aftercare ie servicing and warranty work
I've had a trouble free 12 months - it's been a long time since that happened believe me - so I decided to use Luscombe for the service and have a day in Leeds and I'm glad I did :mrgreen:
Nothing was too much trouble - we were offered a courtesy car or lift into centre and collection if we preferred
Car was serviced while we shopped/lunched, washed ready for collection and test driven with the respect I hoped for on viewing my dashcam later - I never pointed it out but I needn't of worried - previous dealers have basically had joyrides in my LRs with stereo booming :evil:
The staff were professional and courteous - the guy who collected us even used his own car and was very interesting too which made the journey a highlight
I received a video later showing condition of brakes etc with name of technician and then a personal thank you email from the owner of dealership asking me to contact him if I was unhappy with anything
Is this normal for Mitsubishi because I've never had such a great experience in 30+ years of car ownership