$400 for Service-3. Ok I can live with that. $400 plus tax. Ok that's expected. $400 plus shop supplies and tax. All right, I expect to be charged to shop supplies. But $40 for shop supplies because they charge a 'standard 10%' ? When they quote it as 'shop supplies' they play it down and it sounds like there's some screws and nuts and bolts and whatever. When I complained to the staff they said its industry standard and they have to do stuff like clean the uniform. Ridiculous, its not like they clean the uniform after every servicing and $40 is still excessive. These things need to be embedded in the price quoted. ESPECIALLY if it's a set percentage.