Ecotricity - not hugely reliable?

[maddogsetc]

Seems a bit churlish complaining about something that's free, but my track record of success with these isn't great. Okay I've probably only used them 5 or 6 times, but last night was a complete fail - it just kept say 'synchronization error' and wouldn't work at all. The time before that it only added about 10% charge, which was frustrating as I'd sat in the car for 20 minutes waiting and thinking it was still charging.

So based on my very limited experience I'm getting about 60-70% success rate. Is this typical?

 

[CJ1045]

I have had one half of one machine not working in about 20 charges. So very happy here.

CJ

 

[Ozukus]

Another annoying thing is the rapid chargers at the motorway services. Yes they have 2 cables (1 slow, 1 fast), however can only charge 1 vehicle. Really would like to stop and use the rapid charger at Heston Services if I've had a good run through London but every time I stop there is an all electric vehicle plugged into the slow charge point, so I can't use it. Thinks its part of his daily commute.

 

[maby]

Another annoying thing is the rapid chargers at the motorway services. Yes they have 2 cables (1 slow, 1 fast), however can only charge 1 vehicle. Really would like to stop and use the rapid charger at Heston Services if I've had a good run through London but every time I stop there is an all electric vehicle plugged into the slow charge point, so I can't use it. Thinks its part of his daily commute.

Why would anyone plug up to a slow charger in a motorway service area? In half an hour, you are going to take on enough charge to run about 4 miles - do people really sit there for multiple hours?

 

[SMB]

I occasionally get a 'synchronization error' when I leave my EV on charge at Heston Services where I work in the coffee shop. It's really convenient having one so close to work though.

 

[chindley]

I've used them about 6 times and never had a problem except once I turned the ignition on to charge my sons Ipad and of course it shuts off if you do that so that was my own fault.