LeoM
Posts: 2
Joined: Wed Sep 11, 2019 12:59 am

Damage to Roof of my Phev

Wed Sep 11, 2019 1:21 am

Hi All,

New to this, I recent collected my Outlander Phev (2 Months now Love the Car) however has anybody experience or heard of damage to the roof. I cannot upload images but I have damage to the roof that I am 100% certain I did not cause, its a long dent just above the windscreen dead centre and two streaks either side. I have not put the car though a car wash or own a garage and its too low for a car park.


So I was wondering if anybody knows of any damage to this area during delivery as it looks as though I am gonig to have to foot the bill for repair.


Thanks in advance.

Cheers
Leo

jaapv
Posts: 4586
Joined: Mon Dec 16, 2013 1:18 pm
Location: Netherlands

Re: Damage to Roof of my Phev

Wed Sep 11, 2019 3:01 am

Didn't you inspect the car on delivery? You could have rejected it or accepted a repair and discount. Now you'll have a hard time proving that it was present then.
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LeoM
Posts: 2
Joined: Wed Sep 11, 2019 12:59 am

Re: Damage to Roof of my Phev

Wed Sep 11, 2019 4:14 am

Unfortunately not I collected it and it was lashing it down with rain plus they were running late with preparing the car

jaapv
Posts: 4586
Joined: Mon Dec 16, 2013 1:18 pm
Location: Netherlands

Re: Damage to Roof of my Phev

Wed Sep 11, 2019 1:02 pm

Well, I hope that you'll prevail, but it will be a struggle, I fear.
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Kesto
Posts: 211
Joined: Fri May 20, 2016 4:09 pm

Re: Damage to Roof of my Phev

Wed Sep 11, 2019 6:05 pm

Two months have passed, and you have driven around , I think you will have to foot the bill or claim from insurance. Usually dealers do thorough check before delivery. No harm in giving it a try.

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