Hello,
Just recieved a call from the servicing dealer for my Phev as it was in for its second service, 2014 model 15,00 miles. They have advised me that my prepaid service plan has been cancelled by Mitsubishi UK and that I would have to pay for a service due to me not having brought the car in for service on time.
My car had its first service in December 15 so should have been in Dec 16 which is entirely my fault but I was not aware that Mitsubishi would cancel the plan.
This is the first time I have had a prepaid service plan , always paid for my services as I went so was blissfully unaware that the penalty for not bringing the car in on time was forfeiture of the policy and the money I have paid them already.
Mitsubishi UK completely unhelpful and just stated terms and conditions , which I understand to a degree as it was my fault for not bringing the car in on time but felt that at some point I should have had it pointed out that the plan would be cancelled in that event.
Posting this for people who may have the same plan and hopefully will not make same mistake I have.
Regards
KM
Just recieved a call from the servicing dealer for my Phev as it was in for its second service, 2014 model 15,00 miles. They have advised me that my prepaid service plan has been cancelled by Mitsubishi UK and that I would have to pay for a service due to me not having brought the car in for service on time.
My car had its first service in December 15 so should have been in Dec 16 which is entirely my fault but I was not aware that Mitsubishi would cancel the plan.
This is the first time I have had a prepaid service plan , always paid for my services as I went so was blissfully unaware that the penalty for not bringing the car in on time was forfeiture of the policy and the money I have paid them already.
Mitsubishi UK completely unhelpful and just stated terms and conditions , which I understand to a degree as it was my fault for not bringing the car in on time but felt that at some point I should have had it pointed out that the plan would be cancelled in that event.
Posting this for people who may have the same plan and hopefully will not make same mistake I have.
Regards
KM